Archbright is going down hill - Anonymous employee Archbright Employee Review

2.0
Mar 3, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Caring, supportive coworkers -Interesting and fulfilling work, helping small/midsized employers with their HR/Legal/Safety needs -Virtual work for most positions -Professional development budget -Generous PTO

Cons

Archbright has always been a special place. For the most part, I enjoyed working there and felt supported. I believed whole heartedly in our mission and trusted our leadership. However, things are dramatically going downhill and the culture is suffering. It seems that they are struggling financially and last fall, they laid off several employees. Even the employee who had THE most tenure in the company - boom, gone. There were rumblings that the people who were laid off were not treated well. That should have been my first sign to start looking elsewhere. They didn't backfill any of the positions yet the work never went away - so people were left doing multiple jobs. Good employees started getting fired for unknown reasons - left to my own assumptions, I thought they must have done something egregious to get fired. That is, until it happened to me. I only ever received good feedback over the 6+ years working at Archbright. One day, my manager gave me some negative feedback about a work project. Admittedly, I didn't receive it well and cried because I had worked so hard on the project, and I asked if we could reconvene another time because I was so upset. I didn't say much if anything in the meeting because I was crying so much. Then, a few days later, I got fired because I didn't "take accountability." No counseling, no further discussion. Just a cold "your employment is ending." I still can't believe it happened like that. Just a warning to all who work there now- even if you think you are a "rockstar" employee (even if you are told that!), you could be one difficult conversation away from being unemployed like me (with no severance). There is no performance review process, so many employees are left in the dark regarding their performance.

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Archbright Response
1y
Thank you for taking the time to share your experience. We appreciate your contributions over the years and are truly sorry to hear that your time with us ended in a way that left you feeling hurt and disappointed. While we respect your perspective, we would like to provide some additional context. At Archbright, we are committed to fostering a culture of transparency, fairness, and professional growth. Like many organizations, we have had to make difficult business decisions in response to the many external challenges we all face. Layoffs and organizational changes are never easy, and we recognize they can have a significant impact on employees. While we (like many others) did have to make some difficult decisions that impacted some team members last year, we made them proactively to keep Archbright in the healthy financial position it has maintained for 88 years. We also want to acknowledge the importance of performance feedback. Our philosophy has always been to have discussions about employee performance and job satisfaction through regularly held 1:1s and weekly digital check-ins. Performance is measured in many ways and it’s true that not all involuntary separations are due to egregious behavior or conduct. Sometimes, it comes down to an irreconcilable mismatch between the role and person filling it. Performance conversations at Archbright often include conversations about how the employee is feeling about the work they are asked to perform. We give great weight to the importance of engagement and satisfaction with the work each position is expected to produce—believing that the quality and productivity of the work is greatly impacted by an employee’s positive engagement with the work itself. If after many conversations and supportive guidance, it is not possible to align a person’s work wishes with the needed work itself, sometimes the decision to separate is unfortunately necessary. We do recognize that more can always be done when it comes to performance management and are excited to be rolling out a program that includes formal quarterly cycles of performance conversations, in addition to the weekly discussions we currently rely on. Though we feel we hold many conversations with employees before a decision to separate is made, we regret that your experience felt like a blindside to you. We wish you the very best in your future endeavors. Best regards, Archbright Leadership

Explore other reviews about Archbright

5.0
Oct 6, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Archbright is a great for many reasons, but probably most because of the people you get to work with -- both peers and members.

Cons

Nothing unusual to companies of our size.

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Archbright Response
7mo
Thank you for your post. We agree! Archbright employees and members are a joy to work with!
4.0
Nov 30, 2025
Recommend
CEO approval
Business outlook

Pros

Loved my team and the support we gave members.

Cons

Missing in- person work and culture. Over the years did not like some benefit changes.

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