If the culture of a company is important to you- keep reading. - Claims Arbella Insurance Employee Review

5.0
Aug 13, 2025
Recommend
CEO approval
Business outlook

Pros

Arbella's culture can best be described as an environment where employees are encouraged to work to provide exceptional customer service to both internal and external customers. Collaboration, productivity and employee engagement are three key values at the company. Senior Management is friendly and approachable. Opportunities for advancement and career pathing is a strong focus. Benefit package is excellent including generous PTO and exceptional health insurance options. The corporate office is centrally located in Quincy with ample free parking and a quick walk from the Quincy Adams T station. All in all, a great place to work.

Cons

Workload can climb quite high. PTO should be able to be cashed out if not utilized,

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Arbella Insurance Response
8mo
Thank you for sharing your experience working at Arbella. We truly appreciate this feedback, especially coming from a long-term employee. We pride ourselves on our exceptional culture and work environment, we thank you for being a part of it. We’re constantly looking for ways to improve our policies and processes, so thank you for sharing your opinion.

Explore other reviews about Arbella Insurance

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

- I joined Arbella right out of school and 30 years later I couldn’t be happier. I love being part of this organization and enjoy coming to work every day. - Arbella puts a lot of emphasis on their employees. Employee engagement is important to them. They are always looking for feedback to ensure everyone is getting what they need. If a change is needed, they are not afraid to make it. - Work life balance is something that is important to me and Arbella feels strongly about it as well. It is not just a slogan to them; it is something they stand by. - Advancement opportunities - Arbella’s benefit packages are second to none. There are several different options available, especially if you have a family (health insurance, 401K, flex spending, tuition reimbursement, eye care, life insurance, etc…)

Cons

- Working in claims can be fast paced and requires you to think on your feet and make decisions quickly. Although I personally enjoy this type of work, it may not be for everyone.

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Arbella Insurance Response
1w
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our emphasis on employee engagement, work-life balance, and career development, among many other things. We genuinely value this feedback, especially coming from a long-term employee. Thank you for being a member of the Arbella community!
5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Faced paced environment Always busy (makes the day fly by!) Can work independently but can always refer to my team for help Great relationships with my colleagues Love the research aspect of underwriting Collaboration with agents Plenty of opportunities for promotions and career advancements

Cons

System issues Sometimes unreliable network Tough emails/phone calls Smaller team so often times we cannot get everything done in a day that we want too and need to get done

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Arbella Insurance Response
1mo
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate Arbella’s work environment, support from management, and career opportunities—among many other things. We’re always seeking ways to improve our workplace and maintain our "best place to work" reputation, so we genuinely value this feedback.
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