YOU WILL BE SORRY.....DO NOT WORK FOR THIS COMPANY - Anonymous employee Arbella Insurance Employee Review

1.0
Jul 28, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice building and facilities. Nice cafeteria, parking garage and gym. Most of the workers (non-managers) are friendly.

Cons

Ok...here are the FACTS....This company is lead by a number of senior leaders that have been grandfathered into their positions, with no college degrees or creditable experience. The company has automation similar to that of a 3rd world operations. The staff are forced to tick mark the amount of work they process on a daily basis. All policies with this company are in paper file format. The office is filled with walls and walls of paper files. They still use typewriters on a daily basis. Given that most of the senior leaders are in there positions without college degrees, they are threatened by anyone that could potentially replace them with more appropriate credentials. This company is constantly in a "FIX IT " mode, with no written procedures or manuals. Most of the leaders at this company are trained at using certain talk tracks that hide the true inner workings of the operations. Their payroll is managed by an outside, 3rd party vendor that renders paper checks to the workers. If you should dare to work at this company, you will use carbon paper to complete your benefit paperwork.. The culture of this company is cult like...As long as you go along with the disorganization, without offering any advise for change, you may survive. If you come to the organization with new ideas and motivation...your days will be numbered....They have a hi turnover rate...STAY FAR AWAY FROM THIS COMPANY.....

Explore other reviews about Arbella Insurance

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

- I joined Arbella right out of school and 30 years later I couldn’t be happier. I love being part of this organization and enjoy coming to work every day. - Arbella puts a lot of emphasis on their employees. Employee engagement is important to them. They are always looking for feedback to ensure everyone is getting what they need. If a change is needed, they are not afraid to make it. - Work life balance is something that is important to me and Arbella feels strongly about it as well. It is not just a slogan to them; it is something they stand by. - Advancement opportunities - Arbella’s benefit packages are second to none. There are several different options available, especially if you have a family (health insurance, 401K, flex spending, tuition reimbursement, eye care, life insurance, etc…)

Cons

- Working in claims can be fast paced and requires you to think on your feet and make decisions quickly. Although I personally enjoy this type of work, it may not be for everyone.

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Arbella Insurance Response
6d
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our emphasis on employee engagement, work-life balance, and career development, among many other things. We genuinely value this feedback, especially coming from a long-term employee. Thank you for being a member of the Arbella community!
5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Faced paced environment Always busy (makes the day fly by!) Can work independently but can always refer to my team for help Great relationships with my colleagues Love the research aspect of underwriting Collaboration with agents Plenty of opportunities for promotions and career advancements

Cons

System issues Sometimes unreliable network Tough emails/phone calls Smaller team so often times we cannot get everything done in a day that we want too and need to get done

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Arbella Insurance Response
1mo
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate Arbella’s work environment, support from management, and career opportunities—among many other things. We’re always seeking ways to improve our workplace and maintain our "best place to work" reputation, so we genuinely value this feedback.
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