Great environment, but role doesn't match description - Customer Service Representative Aquantuo Employee Review

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1.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Employees are friendly especially junior staff

Cons

Very very toxic. The hypocrisy there is top notch.pretending to be a Christian organisation but they treat employees so badly. Threats from top senior management. Cartels in senior leadership starting with HR especially in Kenya that if they don't like you then they make your life difficult

4.0
May 12, 2025
Recommend
CEO approval
Business outlook

Pros

1. Competitive Compensation Structure 2. Strong leadership development pipeline, with its current rate at 100%, has a career path ratio (CPR) of 1. 3. Robust performance management framework. 4. Dedicate executive leadership at the core of the business operations. 5. Comprehensive rewards & recognition programs are performed every quarter. 6. Flexible and supportive work-life balance. 7. High retention rate between 95% - 120%

Cons

Medical insurance is currently active in most of our operational locations, and we look forward to its full rollout across all remaining countries to ensure consistent employee healthcare coverage.

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