London office specific - the worst place I have ever worked - Support Analyst Appriss Employee Review

1.0
Apr 16, 2019
Recommend
CEO approval
Business outlook

Pros

There really aren't any anymore.

Cons

HR are the worst I have ever encountered, they have repeatedly got my salary wrong and therefore all of my overtime and standby time was calculated at an incorrect rate (this is not just me but many of my other colleagues as well). They sack people at random for no good reason and with no explanation. All of a sudden someone will suddenly "leave the business" usually on a random weekday and with absolutely no explanation - this is absolutely terrible for morale and not the way to go about doing business. Team building events are useless when there is no camaraderie to begin with and everyone just sits there perpetually in a state of zombie-ism with a blank look on their faces. People are genuinely unhelpful and rude - and the only way to escape this is to work remotely which is something that they are cutting down on. Sudden U-Turns on business policies - for example, many competent members of staff who used to work remotely have been sacked recently simply because they work remotely. It has had absolutely nothing to do with skill or work ethic and this has left us greatly understaffed.

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5.0
Nov 7, 2025
Recommend
CEO approval
Business outlook

Pros

Great mission, culture, and people.

Cons

That it was acquired by a larger corporation

3.0
Jan 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay For the moment, good fulfillment There was good management

Cons

Corporate assimilation Stripped amenities Rules and work policy were changed to align with Equifax, and it was not a good fit The CFC wasn't a typical call center, but after the a question, they tried stuffing a square peg into a round hole

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