Get experience and get out. - Support Tech Applied Systems Employee Review

1.0
Oct 3, 2013
Recommend
CEO approval
Business outlook

Pros

There are supervisors and employees who truly care and are great to work with. I bonded with many hard working people whom all felt rejected by upper management. Great way to get experience and move onto bigger and better things. It may take time, but the stress will eventually pay off.

Cons

Applied Systems is going down the tubes and is going fast. Applied fails to value both the employees that work hard for them as well as their customers. The constant changes they make to their system to "improve the software" AKA save Applied money creates a negative work environment for both Applied employees and customers. The support staff are over worked, underpaid and the turnover rate is terrible. This job is draining because Applied refuses to hire more help and over works its current employees. The over worked employees have to consistently take calls from angry customers (and who can blame them, cause the product is broken), and fight battles for Applied Systems upper management because they refuse to take responsibility. The pay is a joke as are the raises. When I was first hired I can't tell you the amount of promises I was given in regards to moving up both promotion and salary wise. My drive was pretty much instantly crushed after the slap in the face raise I received after a year with the company. Yet I continued to push on. I saw morale plummet in the 2 years that I was with Applied. Hard work goes unrewarded and slacker employees get away with scooting by. It is this terrible balance that leads to the discontent throughout the company. The CEO is great at selling promises and doesn't value his own employees. The shareholders are what matter to this business and the customers and employees are all impacted by this. The prices of products continue to rise, the products continue to get worse and the raises continue to shrink. Applied truly needs to reevaluate its business ethics and realize that happy customers and happy employees make for a great company. There is promise at Applied because there are Supervisors and employees who truly care. However, the disconnect between management and the little people continues to send Applied in the wrong direction.

Explore other reviews about Applied Systems

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Well known within the space and lots of opportunities.

Cons

Certain sales roles are limiting

1.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The teammates that I worked with were generally really great. Decent opportunity for learning

Cons

The benefits were not great, 3 year vesting to get a 401k match, insurance was sub par, time off was below average. In addition to this the management team is having a lot of turnover along with getting rid of people systematically (or what feels targeted). This is following some acquisitions that could have been great but because the teams are all operating in silos with what feels like no cohesive direction from the senior leadership. The products that are being sold are very old feeling/looking with no real changes on the horizon. Pair this with high level executive leadership changes that are pointing to a potential sale of the company which likely will come with more changes and loss of employment.

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