N - Quality Control Applicant Insight Employee Review

Work from home. Fantastic team of people.

I can't really think of any.

There isn’t a single pro about working for this organization.

-only certain states approved to work remotely -significantly low pay, especially compared to market rates -horrible benefits, with healthcare coverage being the worst (approx $140 per pay period for a single person and a $5000 deductible) -top-down communication is the only kind that flies; you are not able to share opinions or thoughts for improving employee/client experience -incompetent leadership, where VPs and above all present themselves in a way that says they are too busy to be bothered with ‘lower rung’ employees -zero internal communication -no opportunity for internal growth -completely ignoring fundamental fulfillment issues (which include impossible quotas for fulfillment teams, which contributes to the high rate of errors) -no strategy or goal sharing - it’s like the organization itself doesn’t know what it’s trying to accomplish -owning body of the organization has expressed concerns about the organization’s ability due to declining performance and a botched acquisition (appropriately $1M that was not done correctly in the 12 months the organization had to complete the acquisition) -nepotism will get you a long way -complete lack of any type of training program -active effort to suppress employees from sharing with each other (a la the old “don’t talk about your pay with each other” line, where the goal is diversion from your employees learning of shady decisions being made) -total lack of awareness and transparency - your employees aren’t interested in a monthly “anniversary” call; they want better benefits, clear training and respect