Does Not Support Staff - Shop Assistant Applegreen Employee Review

1.0
Jun 20, 2021
Recommend
CEO approval
Business outlook

Pros

Only pro I can think of is that I had the opportunity to work with some good people.

Cons

No support during pandemic, zero communication from the company during the first 3 months. Zero emotional and psychological support. The only compensation received for risking the health of my family the whole year, was free sandwiches for a short period. Basic online covid training was given after 6 months which was clearly to cover themselves legally. I was explicitly told that I should not approach people and tell them to wear a mask in the shop. Even though it is illegal to not wear one in shops. They cared more about upsetting customers than the actual wellbeing of their staff and other customers. Over the years staff have been asked to do favours for managers such as back office work without being paid appropriately for it. Staff have been stuck on minimum wage for years after being told about opportunities for pay rises during interviews. Finally, a staff member in my shop was robbed at knife point and received no psychological support nor offered any meaningful time off to recover mentally from the incident. I understand that there is a high turnover in staff at companies such as Applegreen. But I believe loyalty, and hard work should be rewarded and appreciated which it is NOT at this company.

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Applegreen Response
4y
Hi, we really appreciate you taking the time to leave this feedback. We are always looking for ways to improve and grow, we would really appreciate it if you could share some more details into your areas of concern at the link below so we can look into finding a solution! https://forms.office.com/Pages/ResponsePage.aspx?id=ASPXVpZZNU6OmvyAjD9S3KfpUxWkCLZJhjHMCTyCTZpUMVRTQkJMMURPQkswUE8zTkZHU0g2WEpLTy4u

Explore other reviews about Applegreen

5.0
Mar 10, 2026
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Pros

good culture, great team collaboration

Cons

limit career progression and long working hours

1.0
May 26, 2026
Recommend
CEO approval
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Pros

There are Absolutely no pros to the job

Cons

You will be miss treated by upper management who while is expected to be held by the same standards you are willing never actually uphold those standards for themselves while simultaneously being abused by the employees who are your direct reports because this company gives basic employees several protection against disciplinary actions making it very difficult to correct poor behavior and remove underperforming employees. You will be undercompensated for all of your work and be expected to work yourself to death all to line the pockets of the people above you who have absolutely no idea how to truly run a customer service business where the focus is the customers and the people that brake care of them

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