Service Industry Management Can Be Rewarding But Isn't For Everyone - Assistant General Manager Applebee's Employee Review

4.0
Oct 29, 2014
Recommend
CEO approval
Business outlook

Pros

Apple Gold really does try to provide competitive compensation as well as a work/life balance. Area Directors and Regional VP's are very likeable and have all been through the fire before as store managers. There's room for advancement as long as you take the initiative to improve your knowledge of FOH and BOH operations. Prefer to promote from within. As long as you're developing your staff you can and your staff can advance (not to mention it makes your job a lot easier.) Corporate office will provide you with tons of feedback and training tools so you will constantly know where you stand against your peers.

Cons

They TRY to work with you to provide a good work/life balance. It just doesn't always work that way. Turnover is inevitable in this industry which makes it hard to establish consistent management teams. Late night hours for hourly employees and managers isn't for everyone. Menu is always changing. Constantly have to re-train staff.

Explore other reviews about Applebee's

5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of shift opportunities to make additional money

Cons

Fast paced and very overwhelming

2.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Short drive, Half off food, Will work with you with your schedule.

Cons

GM unprofessional. Not appreciated for your experience and what u can bring to the table. Tips were poor. Poor customer base. Antiquated POS. No patience to train properly. Are bullies. Heating and AC do not work properly. Extreme favoritism. Do not recommend. Oh and if you didn't make your sales quota, u were told you would lose hours. If a table walked out without paying, they made u pay the difference. Callous, unprofessional, employees came last. Sales is all that matters.

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