Say they care but do they….no. No, they don’t! - Emergency Call Taker Appello Group Employee Review

- Not flexible with shifts - Bad pay - Constant stat chasing instead of customer care - No opportunities for progress - Constant monitoring and changing of goal posts - Actual product, the care alarms, out dated - Badly managed data - Health concerns as smoke alarms constantly blaring in headset - Chasing profit instead of customer satisfaction - Management mostly unreachable and don’t care