Working for them - Emergency Helpline Operator Appello Group Employee Review

4.0
Jun 28, 2025
Recommend
CEO approval
Business outlook

Pros

They are very mental health support friendly. They take your disabilitys serious and have a great support system in plan. All staff are so friendly and helpful. There was never any selfish people

Cons

My mental health got very bad and unfortunately I was unable to do my tasks, it would of been nice if they had something in place

Explore other reviews about Appello Group

1.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, good training, meet lots of new people.

Cons

If you’re not used to high call volumes then this role isn’t for you, relentless calls, can’t wee without being asked where are you?!

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