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      Great place to land - Customer Success Manager (CSM) AppCard Employee Review

      4.0
      Sep 4, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      My colleagues are the best. Everyone is willing to help each other and the work is rewarding. You learn a lot of new technical skills quickly that are very useful for any technical customer success or support role in the start up/fast growth industry.

      Cons

      The job is not easy. The bell curve for being able to function almost independently is 3 months. However, i love a challenge and really thrived in this environment. The pay and benefits are below industry standard and PTO isn't great. Those are my only two problems with this job

      Explore other reviews about AppCard

      5.0
      Dec 26, 2024
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is growing a lot so you get to do more and deal with more issues. As a result of that you gain a lot of experience and learn. The team is great and the company is fun to work for, very fast faced

      Cons

      a lot of over hours. work late sometimes.

      1.0
      Mar 6, 2026
      Senior customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Looks great for customers on the outside

      Cons

      Burn and churn on the inside No ability to negotiate a hybrid role meanwhile we have hiring outside of NYC for cheaper labor Laughable PTO

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