Reservations consultant - Anonymous employee Apex Rental Cars Employee Review

Responsibilities  Worked closely with customers to make sure they understood their responsibilities  Responsible for inspecting vehicles when left with clients and when the vehicles were returned  Responsible for answering incoming calls and arranging rentals for new clients  Maintained strong and positive relationships with existing corporate and private customers  Explained company promotions to incoming callers and helped to arrange rental schedules  Making sure vehicle in the parking lot is clean and ready to be rent it 

some customers will pick a fight with you

a lot of experience dealing with people and problem solving as you would be left to run a branch by yourself with no manager on site.

Pay was terrible. Understaffed on Christmas eve we had 120 cars go out with 4 employees they expected the two 60 year old car groomers on minimum to clean 60 cars that day