5y
Thanks for sharing your feedback. We're sorry that your experience didn't match your expectations. When hiring someone, we want to make sure they will be successful working with us. This is why we have a rigorous on-boarding process where we meet after 1 week, 2 weeks, 1 month, and 3 months, during these meetings we raise any issues with the new employee performance and we discuss how we can help them resolve these issues.
In the case that an employee's performance doesn't meet our expectations, we always meet with them a few times and we work with the employee to find solutions and make them successful. Unfortunately, when an employee doesn't accept the help or is unable to see the problem, we have to let them go. We want our employees to be successful and it would not be fair for them to keep them in a position where they are not.
Our objective has always been to make our employees successful and keep them happy. So far it seems to work since most of our employees have been with us for over 5 years. The high turnover statement is simply not true.