Remote, Good Management, Bad Shifts/Work/Life balance - Customer Service Representative AnywhereWorks Employee Review

3.0
Dec 16, 2024
Recommend
CEO approval
Business outlook

Pros

Good remote job, flexible shifts, management are friendly

Cons

Bad break times, long shifts and hours, unsociable hours for UK

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AnywhereWorks Response
1y
Thank you for taking the time to leave your thoughts and feedback! We are glad to hear you enjoyed the remote environment and flexible shift selection. We appreciate your insights on break times, shift durations and hours of work. We can understand that with being a 24/7 company, there may be shifts and hours of work that may not be ideal for some. However, we are committed to enhancing a healthy work-life balance and we are continuously looking for ways to improve in these areas. If you have any further feedback that you would like to talk about, feel free to reach out to the respected UK People & Culture team! Thank you again for leaving your input and feedback and thank you for your hard work and dedication to Anywhere Works.

Explore other reviews about AnywhereWorks

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

flexibility, scheduling, management, growth, clear guidelines

Cons

heavy call load at times

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AnywhereWorks Response
16h
Thank you for taking the time to leave such a wonderful review. We are glad to hear you have been enjoying the flexibility with scheduling, the supportive team members and leadership, areas for growth and the transparency in our expectations. These are areas that we work really hard on, so we are glad to hear we are on the right track. We also understand that call volume may be high at some times, and we are working hard to improve our call queue and work volume for all team members. Thank you for your amazing feedback, and we thank you for being a valued team member!
4.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

You can pick your own schedule, you pick it every week. You work from home, so you don't have to leave the house to get to work. You save money on gas and time on the commute.

Cons

There is a tier system based on performance. If you aren't doing the best with your stats, your tier will fall. Tiers get assigned every two weeks, and you have to constantly upkeep your stats to have a good tier. Your tier determines how soon you can pick your schedule.

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