Pros
- It is the better side of the retail industry regarding customers and work hours
- Useful training for everyday watch and jewellery knowledge - you'll remember it and carry it on through your life
- Decent pay if you're just in college
Cons
I worked in both a store and in head office. Working in the store was mostly fine; had fun with the staff, had a great manager (assistant manager not so great), and enjoyed working with the customers and being a part of people's special occasions (engagements, wedding bands, etc.).
The problems started when I moved to the head office. I received very little training for the new role and was expected to know the layout and stock of three of the stores, even though I'd only been in one of them. The manager of my department was rude, manipulative and not understanding at all. They thought nothing of embarrassing their staff and shouting at them with other people present. They were utterly unprofessional and not fit to be a manager. I quit because of them.