Pros
IT is the best department to be in, and don't get me wrong, it really depends on your manager and Omar is the best. Several things make this job great for me, 1 It is close to where I live so commute is reasonable and affordable, even before pandemic 2 The colleagues are just amazing, we had a lot of all hands on deck moments, and we had a lot of fun times together too. They are all willing to lend a hand when needed and you are expected to do the same 3 The work has real impact, both for internal staff and for external clients. You do see the difference you make by working hard and thinking out of the box
Cons
1 This is 24/7 production centric company so you do have to stand by all the time. I got 3am, 4am, 5am, and 6am phone calls, not all the time and it did happen often. 2 The expectation can be really high since we need to get to the core of problems quick and precise, there is always a time crunch feeling 3 The staffing of IT has been low historically so making things work is harder when you have lower than average staff