Great product, leadership and career growth for Customer Success Team needs improvement. - Anonymous Anaplan Employee Review

3.0
Jul 16, 2014
Recommend
CEO approval
Business outlook

Pros

Exceptional product capability, in the right hands unbeatable in the market place.

Cons

Lack of recognition, career path opportunities or incentive programs for the solution architects and model builders who are really the most qualified individuals to fill leadership positions and ensure the future success and growth of the customer success team. Management positions have been filled by individuals who have not learned how to use the product or developed the understanding of how and why an Anaplan engagement is different then an SAP engagement or any other SaaS engagement. Leadership skills and communication have had more than enough time to develop but remain non existent, moral is at an all time low as a result.

Explore other reviews about Anaplan

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

- Collaborative & Inclusive culture - Commitment to well-being - Professional growth & learning - Market leading innovation - Work flexibility

Cons

Anaplan is the place to be!

2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

One thing I genuinely appreciated was that the C-suite seemed invested in keeping everyone in the loop. The monthly town halls felt like more than just a formality and gave you a real sense of where the company was headed. When you had a good stretch, people noticed. The company feels like it has real momentum and on a macro level.

Cons

Leadership was inconsistent in my experience and seemed to depend heavily on which manager you ended up with. It often felt like luck of the draw. I personally found the planning process to be more reactive than strategic, with urgency only kicking in once results were already suffering rather than getting ahead of it. The workplace culture also had a gossip element that I found draining over time. My biggest frustration was around performance recognition. I observed situations where reported numbers didn't seem to reflect reality, yet the consequences appeared minimal at best. I would have liked to see more transparency and accountability around how top performers were identified and rewarded, because in my experience the current approach didn't always feel equitable to those who were playing by the rules.

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Anaplan Response
1w
We appreciate you sharing such a detailed reflection of your time with us. It is encouraging to hear that our commitment to transparency through monthly town halls and our company's momentum resonated with you. Fostering a trusting, equitable workplace where everyone is fairly recognized and rewarded is central to our culture. We wish you the very best in your future endeavors.
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