Pros
1.) A great product 2.) Great Culture 3.) You can Work from Home 4.) Kitchen with free food
Cons
If you join as a Product Support Analyst - 1.) NON TECHNICAL MANAGEMENT - The management (leadership) is not technical at all, they are just for man-management, so they do not know what's going on, they just want to set up new processes every time without knowing the underlying cause. 2.) EXTREME PRESSURE - Too much pressure, less time to work on the actual needed stuff. 3.) CALL-CENTER JOB - Feels like a call-center job, where you have to call the users every time. The management needs to understand that this is not a call-center job. 4.) MICRO-MANAGEMENT - The managers will micro-manage you every time, whatever you do, they will micro-manage you. They just want you to work 24*7 for them without doing anything else. 5.) NO INCENTIVES - The management wants you to work extra hours out of your shift and there are literally no incentives. You'll just get a slice of pizza for the hard work. No other incentives apart from that. 6.) NO CAREER GROWTH - There are people in the team who have been working in the same position for 2-3 years without any growth. The management needs to understand that growth is important for people else they will eventually start leaving the company.
