Unlimited PTO, but unethical hiring practices prevail - Director of Customer Success Amplify Employee Review

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO. Some great people - not referring to senior leadership

Cons

New leadership has gutted CX and they are all hiring their friends/colleagues from a previous company. Hiring processes are unethical and favoritism is clear. A lot of layoffs over the past few years. No opportunities for growth.

Explore other reviews about Amplify

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Multiple opportunities to learn and grow, flexible schedule, excellent, hard-working colleagues.

Cons

It's challenging to break into full-time employee status.

2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

There are some very dedicated, talented and well intentioned people who work there. For awhile it felt like the organization was building and doing great things. The salary felt fairly competitive with the industry standard.

Cons

Don't look too closely under the hood if you don't want to stop believing in the illusion. The product is no longer as strong as it once was, the PD and CS have gone way downhill, they care more about profit than people and they are no longer mission driven but success and money driven. They talk a good game, but many people there are ruthless so watch your back. They do a good job of making you feel like it's the best place to work and you are lucky to be there, for awhile, but when the blook is off the rose, watch out.

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