Pros
Great opportunity to hone leadership skills with a company that has a focus on employees and customers. A decent salary for recent college graduates with real opportunities to enter the workforce with real management responsibilities.
Cons
Lack of transparency with career development. We are given the opportunity to list our top 5 office preferences however due to lack of communication with upper management (individuals making the decisions on relocation) and never having access to job openings in different offices it feels the list of preferences is just a formality and not really a considered factor. The corporate headquarters seem to be out of touch with the core branch operations with decisions being made without much consideration for it's impact on the branches. Feels the company is at a crossroad on it's operations, the new emphasis of the call center appears to be the direction going forward although upper management will say otherwise. Recently to address higher call volume during the summer months, branch offices are required to operate as a call center, taking calls and assisting customers in all states with little knowledge of those states. Amica is positioned on value, understaffed offices taking calls for states they are not well versed in does not lead to great value for the customers.
