Great place to grow a career - Anonymous employee Amica Insurance Employee Review

5.0
Dec 6, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Over the past 12 years Amica has provided me with many opportunities in terms of growth, challenge and engagement in building my career. I could not be more thankful for the people I work with daily and the flexibility the company provides in terms of realistic work/life balance. The teams at Amica are extremely driven and focused, I'm excited to get up and contribute every day.

Cons

Last year I would have said the coffee, but they listened and now it is great!

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Amica Insurance Response
3y
Thank you so much for this kind review and recommendation! We appreciate the details about your experience at Amica, and we’re glad to hear that you enjoy working with your co-workers and experiencing new opportunities for growth. Thank you again for this great feedback!

Explore other reviews about Amica Insurance

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent training and onboarding, supportive colleagues, and plenty of opportunities to develop professionally. Ample support for continuous learning and the chance to take on more responsibility over time. The benefits are competitive. There is room for growth and advancement over time.

Cons

I haven’t come across any downsides.

3.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

Cons

They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

1
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Amica Insurance Response
1mo
Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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