Does not aggressively promote from within - Sales Representative Amica Insurance Employee Review

1.0
May 29, 2019
Recommend
CEO approval
Business outlook

Pros

Inbound calls nice peers to work with

Cons

even if you have a college education Company would rather hire someone with no real life experience, never owning a home, and no insurance background than promote its own hard working people - if you are over 40 you can forget about getting promoted you are way too old

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Amica Insurance Response
7y
Thank you for your review. At our company, we promote based on ability, leadership and the desire to take on new challenges and responsibilities. We greatly value our promote-from-within philosophy, and we combine this philosophy with the hiring of college graduates in order to complement our employees; college graduates help to give different perspectives and career aspirations, especially when it comes to our leadership team. We’ve recently updated our career lattice to provide greater opportunities to our employees. If you’re interested in a new position at our company, we welcome you to speak with your manager or email employeefeedback@amica.com to discuss opportunities. Thank you.

Explore other reviews about Amica Insurance

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent training and onboarding, supportive colleagues, and plenty of opportunities to develop professionally. Ample support for continuous learning and the chance to take on more responsibility over time. The benefits are competitive. There is room for growth and advancement over time.

Cons

I haven’t come across any downsides.

3.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

Cons

They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

1
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Amica Insurance Response
4w
Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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