Good job - Customer Service Representative (CSR) American Woodmark Employee Review

The CULTURE at this company sets it apart from others. They not only talk the talk but they walk the walk.

Pay is average and advancement is hard because business is not increasing.

Direct manager cares and has goals in place to help improve the department. The core team is made up of great people that work well together.

Seems like the plant director is actively and intentionally making the entire plant worse. Zero accountability for disrespecting hourly workers even when it's brought to management's attention. Supervisors have completely checked out and refuse to provide the help needed for their people to succeed. Nonexistent advancement opportunities unless you go to church with or are friends with certain managers. Cliquey front office and improper use of employee information. Little to no diversity in management roles. There is a single manager that's a POC and he's their most recent hire.