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American National Insurance

Engaged employer

Not the best experience - Call Center Representative American National Insurance Employee Review

2.0
Mar 22, 2023
Recommend
CEO approval
Business outlook

Pros

37.5 hour weeks, weekends off. Hybrid schedules. Training was decent.

Cons

Leadership was lacking communication. Unable to be flexible with time off due to closures in Daycares and school during the pandemic. Unable to make up time depending on who the supervisor was that day and what mood they are in. Hour lunches were constantly reduced to 30 minutes. You were questioned if you had to take a bathroom break. Supervisors never available for escalated calls. Behind the time in technology and everyone suffered for it.

Explore other reviews about American National Insurance

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to build your career.

Cons

Nothing to advise at this time.

avatar
American National Insurance Response
1mo
We're thrilled to hear about your positive experience. Our team works hard to create a supportive and engaging work environment. Thank you for sharing your feedback!
3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful co-workers and upper management.

Cons

Understaffed Allowing toxic management to remain in their role. Not indicative of all management as most are excellent.

avatar
American National Insurance Response
1w
We appreciate your review. Every piece of feedback helps us reflect on how we can continue to support our teams and improve the workplace. Please email us at social@americannational.com if you would like to share additional information.
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