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American Home Shield

Part of Frontdoor

Is this your company?

Run Away and do not look back! - Account Manager American Home Shield Employee Review

1.0
Mar 5, 2022
Recommend
CEO approval
Business outlook

Pros

Work is remote.. it was employment

Cons

I was a sales rep for over 14 years and really enjoyed my job until American Home Shield was spun off to Frontdoor. - The management is on another planet trying to turn this into a tech company. - Leadership lies and is not transparent - 2 years ago they forced the sales team to pool all team sales from individual territories resulting in nothing but chaos and hostility between co-workers - Zero recognition.. no top sales awards.. no presidents club - No raises or upward mobility within the organization - They give unlimited PTO which was a complete disaster in a team sales environment leading to gross abuse - They cut and capped commissions resulting in a drastic pay cut leadership tried to cover up - Major micromanaging and career regression This is a sinking ship.. most top performers are jumping or have already. Poor sales people will hold on to keep collecting paychecks riding on the coattails of the performing teammates. Very sad to see what has happened.

Explore other reviews about American Home Shield

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

There is a lot of flexibility and self-autonomy

Cons

The company wasn't willing to fully invest in the product we were selling, but it made sense from a company standpoint.

3.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Management was supportive at times

Cons

Toxic work environment and too much gossip among the teams. Some people just want to work, do a good job and then go home. People there just talked crap about everyone it was discouraging

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