Pros
I am prefacing this by stating that the company I worked at got acquired by AHS in November 2016. On the tech side, they earned an extra star. The new CEO (May 2018) signs all of his emails as TRex. Its hilarious and in my opinion, super unprofessional. I worked with some insanely talented developers here. Most have gone now, but a few are trying to stick it out. The technology we were assigned to work on after we were acquired is the only redeeming quality of working at AHS/Frontdoor Inc. in the Software Development/IT department. We were working on very current and even some bleeding edge software. The People Team. They do the best they can as they try to remedy the damage being done by the tech leadership.
Cons
Where to begin... 1) "House Rules" - This is their abysmal attempt at having core-values within the company. It doesn't make it feel like a good place to work. It makes it feel like they are laying down the law. To prospective future employees: Don't expect upper management to actually abide by the same rules they attempt to enforce on you. Despite what they say, don't voice your concerns to management, they don't care and I have seen it cost people their job. You can express yourself to the people team, but they don't have enough power to actually push the culture in a positive direction. To be fair to them, they are trying 100% and everyone I have personally talked to is a rockstar in a terrible situation. 2) The CTO they hired on is TOXIC. He is an extremely smart guy, but his inability to relate, empathize, and actually care about the people doing the legwork under him is detrimental to success. Working under him directly led to the entire architecture team leaving within a month of each other. He is either personally responsible or contributed to more than 20 employees (including directors) in the technology department leaving since he was brought on (4 months total). Expect to be constantly striving to hit a moving target. He couldn't communicate or organize effectively and actually stick to a plan. Do not under any circumstances attempt to question his decisions or call him out on it. It very well could cost you your job. He personally holds to the philosophy that "You can learn anything on the internet, there is no reason to pay to go to any conferences." We couldn't even get approval to go to local conferences that we'd been going to for years. Despite him flying around the world on the company's dime every other week. 3) Expect to be underpaid, at least on the Technology side of things. Don't expect a promotion even if you have done everything asked of you to get that promotion. In their eyes, what you earned is an opportunity to continue doing that extra work with increased responsibilities without any change in compensation. 4) No RSUs or stock opportunities. Seriously, this is a publicly traded company that doesn't offer any RSU or stock options to its people pushing the business forward. If you have bad culture, you better have some financial incentives to motivate people or we will all just leave. 5) The CEO is out of touch with what is really going on in his company. This is relatively typical of a big organization like this, but at the same time it is laughable just how out of touch he is. Updates from the CEO that directly contradict the actual goings on. There have been many times where we were experiencing something negative culture-related on our team, and an email from TRex would come through and completely contradict what we were experiencing, and make us all laugh. He really needs to get a pulse on the company. 6) They started the year by telling us we could keep our benefits package for another year (since we were from a child company) only to give us 3 weeks notice before they forced us onto their benefits, in the middle of the plan year. (Those benefits cost anywhere from 20% more to 100% more than we were paying already).