Pros
While AEP has its flaws, I've worked at several companies, and I appreciate that AEP listens to employee feedback and considers it. This doesn't guarantee that the company will implement every suggestion, but the willingness to listen is increasingly rare today. In my department, the average tenure exceeds 10 years, which is significant. Additionally, it's uncommon for companies to offer both a 401(k) and a pension plan nowadays. I believe that many individuals leaving negative reviews may not have experience outside of AEP and may not fully comprehend the challenges and uncertainties most businesses encounter. In comparison to what many others face, AEP's situation is relatively favorable.
Cons
While AEP listens to employee feedback, there is no guarantee that the company will act on it, which may lead to frustration among employees who feel their suggestions are not being implement.