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American Electric Power

Engaged employer

Out of Touch Leadership - Senior Contract Analyst American Electric Power Employee Review

3.0
May 4, 2023
Recommend
CEO approval
Business outlook

Pros

Great benefits, competitive pay, and opportunities to work multiple areas of the business. Had a great group of coworkers that mostly all were handworkers helping each other succeed.

Cons

The leadership is out of touch with the individual contributor level employees. A lot of talk about culture, but expect lower level employees to drive culture when culture is one of the few things that trickles down in life. Since culture "scores" are tied to yearly bonus structure, employees are chastised for answering truthfully via lower bonus and requirement of building team culture plans. Additionally, policies and procedures are in a constant state of change and that makes it difficult to know how to be successful. In addition to continuous change, leaning out and outsourcing staff create a sense of instability and bad work/life balance. Also, with positions are often not backfilled, excelling employees are not give opportunities to be promoted. This creates a less incentive to continue excelling.

Explore other reviews about American Electric Power

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Very laid back. Minimal oversight. Great managers.

Cons

Slow growth opportunities, just have to wait for people to retire.

1
2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Our team is genuinely one of the company’s greatest strengths. People consistently show up for each other, whether someone has a question, needs guidance, or just needs a second set of eyes. There’s a real sense of kindness and collaboration here — everyone jumps in without hesitation, and it creates an environment where you feel supported, valued, and able to do your best work.

Cons

One of the biggest challenges is the lack of formal training when you start, which makes it difficult to feel fully prepared in your role. Management is often busy and not always available when questions come up, so getting timely guidance can be inconsistent. Processes and directions also tend to shift quickly — announcements are made, and then expectations change shortly after, which creates confusion. At times, upper leadership communicates in a way that feels more like talking at employees rather than engaging with them, and concerns raised by staff can be overshadowed by comments about leadership bonuses or priorities that don’t align with what employees are asking for.

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