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American Auto Shield

Engaged employer

Good temp work - Claims Adjuster American Auto Shield Employee Review

1.0
May 29, 2024
Recommend
CEO approval
Business outlook

Pros

No pros left. But a great place to work if you have poor work ethic, fake it till you make it mentality, Or you are smart enough because you use to own or run a shop and it failed and had to sell or close.

Cons

Company suspended 401k contribution, changed pto to a six-month waiting period for 5 days each on a 10-day cap with 1-5 year wait, till next increase from 80 hours, Implementing Saturday schedule but job offer was m-f and pto first year at 128 hours. The most backward claims inputting system ever, average claim calls are 30 min to an hour. List goes on from there. Grading claim quality is never correct but you have to agree and sign off on it. This is the most amateur hour antics, I have experienced. I have not scratched the surface of the fake upfront environment, no work life balance. I am soon to leave this company as it is the only option left, as I am intelligent enough not to be micro managed by the inexperienced to the fullest extent. If you still decide to apply request the employee handbook as benefits currently are disparate than the job postings, they are using the bait and switch tactic to try and recruit quality talent.

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American Auto Shield Response
2y
Thank you for taking the time to share this experience with us. Details like these are vitally important to us so we know what we can do to make it better next time. If you have any additional suggestions for how we can improve your experience, please don’t hesitate to reach out to us.

Explore other reviews about American Auto Shield

5.0
May 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

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