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American Auto Shield

Engaged employer

Great Place to Turn A Job to Career - CS Team Lead American Auto Shield Employee Review

5.0
Oct 27, 2021
Recommend
CEO approval
Business outlook

Pros

Management wants to see you succeed and is always there to help you. They let you work from home which is great - training is also from home. Pay is great compared to other companies. The company does make strides to fix any problem area that comes up.

Cons

Better line of communication between departments could benefit claims process in the long run and help avoid delays.

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American Auto Shield Response
4y
Thanks so much for sharing your feedback. Our leadership team sincerely cares about our greatest asset, our people, and we are always looking at opportunities to continue to improve the benefits, culture and environment for all of our employees. Communication is at the cornerstone of our success at American Auto Shield and there are definitely opportunities for us to enhance cross-collaboration amongst all departments and team. Again, we greatly appreciate your feedback. Thank you for all you do on behalf of American Auto Shield!

Explore other reviews about American Auto Shield

5.0
May 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

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