One star for the mission and status of organization - Anonymous employee American Arbitration Association Employee Review

The pay is terrible, as is the turn over. It's a top heavy organization where the CEO and VPs are VERY well paid. Meanwhile the nerve center of the organization- places like Fresno, Houston get paid very little. It's very sad that it's a non-profit but the higher ups profit while the lower level workers are barely getting by. Also, no health care for new employees for 3 months. Their rules change for the litigants too frequently and aren't the same across the board.