Amcor

Service customers (internal/External) - Customer Service Representative Amcor Employee Review

4.0

Jun 20, 2021

Recommend

CEO approval

Business outlook

Pros

Great pay and benefits! Worth life balance seems to be a work in effort towards balancing the two. The overall company is amazing! The company has taken great strides to improve the morale and Fred is nothing short of genius in his decision making. Coworkers are great and we lean on our teams to support each other. There are many great people working at Amcor and that keeps me engaged. Great efforts are being made on improving processes. I highly recommend Amcor!

Cons

Supervisors treat employees as “boxes to check” with their list of tasks set forth toward a metric. Most (not all) lack sincerity and climb on direct reports to hold their position. There is no contact with management and they have no way to rate supervisors since management does not engage CSR’s. There is very little, if any, employee development. Unnecessary micromanagement is the accepted standard.

Amcor Response

Hi, thank you for taking the time to leave a review. We are glad to hear that your overall experience at Amcor is good. We are disappointed to hear that you do not feel heard by management. All employees, no matter what role they play at Amcor should have the opportunity to voice their concerns and provide feedback. Thank you for your advice, it has helped bring to light some issues that we can work on improving. If you would like to send us more details please reach out to feedback@amcor.com

Service customers (internal/External) - Customer Service Representative Amcor Employee Review

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