IT is a giant mess, the rest of the company seems ok. - IT Analyst Amcor Employee Review

1.0
Jan 23, 2020
Recommend
CEO approval
Business outlook

Pros

-Friends in different departments (HR, Graphics, Customer Service) have expressed truly enjoying the culture and direction of the company. -Global leader in flexible food packaging that is committed to sustainability. -If you like cleaning up a giant mess, this place is for you (IT department).

Cons

-Years behind in many critical IT systems. Active Directory is a giant mess, ServiceNow is old and slow, Salesforce is riddled with errors, etc. -The organization is very regionalized with confusing leadership structure. Each region has it's own leadership for IT, but then there is also a central 'corporate' IT leadership team which causes confusion on who has authority over what. And then there are different business segments that also have their own structure. It's a mess of disparage business units and regions loosely connected, which makes getting any work done very difficult. -The top of IT leadership leaves a lot to be desired. Lacks vision and trust among his employees. The reason IT is in the state it is in is because of general confusion and lack of leadership by the actual leaders of IT. -Endless legacy apps, which seems to be a non issue for leadership? Multiple ERP systems, which of course the consolidation plan is regional so even the end goal is 3 or 4 different ERP systems running the company. With a current number probably closer to 20 systems. ERP is just one example. Many cases there are multiple apps owned and used that do the same thing. Zoom and Skype? Sure makes sense, let's throw in Teams too. -Projects consistently have moving goal posts, giant scope creep, lack of direction, and a knack for not getting done close to on time at all. The main issue is there seems to be no urgency or issue that things are done late or wrong. Just the way it is. Not a culture I enjoy working for.

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Amcor Response
6y
We really appreciate you sharing your honest feedback. Listening to our people and empowering them to share ideas and improvements is very important to us. Many changes have taken place in the past 7 months in all functions and specifically in the IT department. Following the Bemis acquisition, the IT organization has been fully centralized and the priorities reset. While we will always have legacy systems in a fast growing company, there is a clear focus to standardize and move to strategic platforms to provide the business a stronger set of services. If you would like to provide further feedback, please contact us at feedback@amcor.com.

Explore other reviews about Amcor

5.0
May 28, 2026
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CEO approval
Business outlook

Pros

Diverse work, gains exposure to many systems and processes

Cons

Payroll is always strict and deadlines need to be met no matter what

1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Easthampton, MA facility. Default overtime built into the first week of your rotation. Big on safety. Descent training. Mostly a low skill job, but they do a good job training. If you can walk and sign your name, no education, they'll hire you. Pay is mediocre $21 / hour compared to other manufacturing jobs in Western Massachusetts. Friendly coworkers.

Cons

Panama Schedule 12 hours overnights 7pm-7am gives a lot of time off, but hard to adjust to and your first day off is a waste as your body tries to reset to daylight hours. Impacts your health physiologically and mentally and hurts social relationships. One week you work 60 hours and the next 24. The worst is doing 36 hours over three nights. Management does not care about burnout and when it happens, they blame staff for not knowing how to deal with it. Management has no concerns about staff work / life balance. Stand for 12 hours. First 90 days you get penalized for taking time off. No sick or personal time until after 90 days. Plant shut downs during holidays is nice, but you don't get paid so your paycheck suffers. There's no employee wellness program. If you like to think and feel like you're making a difference in society, this is not the job for you. You'll feel frustrated and mentally bored. Feel like you're a cog in the corporate wheel. Can't listen to music via ear buds, which would help time go by. To be expected babysitting a machine due to safety, but it's the principle. 12 hours is ROUGH with limited mental stimulation. If you have a college degree they usually won't hire you. They mostly hire people with nothing more than a high school diploma and sometimes not even that, so the people you work with aren't cream of the crop. Latest thing is hiring immigrants because nobody wants to work at Easthampton. Amcor claims they hire top notch people. I beg to differ. They could legit automate 90% of operations using robots. Bulk of what people do is babysit the machine they're assigned to. Low skill, but management drums it up it's higher skilled because they give you a ruler and protractor to do periodic product quality control checks. Easthampton MA facility is struggling financially and that comes from someone connected to corporate management. Staff morale is low. Nobody loves their job. Lifers I think this is all they have to work based on a limited skill set. Working overnight you will gain weight.

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