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      Ambs Call Center

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      Ambs Call Center reviews

      Dictatorship bottom line - Agent Ambs Call Center Employee Review

      1.0
      May 7, 2014
      Agent
      Recommend
      CEO approval
      Business outlook

      Pros

      there was not a single good thing. I had to fight for days off for doctor appointments scheduled far in advance

      Cons

      No set schedule changed weekly no raises worst employer ever. No matter how far in advance you had a day off needed etc you were never guaranteed a day off and you could not plan around your schedule because it changed weekly. You also have no room to move up and there is not a single raise given in 3 years

      avatar
      Ambs Call Center Response
      6y
      Thank you for your review. Based on your response it is likely that you were employed with Ambs while there was a union. Due to contractual obligations with unions, an employer is not able to give raises unless they are negotiated and set into writing which is a long and tedious process. As of this time we are no longer held to those restrictions. We have since then provided our employees with several raises making us a competitive paying employer. Our agents are also able to earn a bonus up to $3.00/hr if they meet quality and attendance metrics.

      Explore other reviews about Ambs Call Center

      5.0
      May 9, 2025
      Finance manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wonderful, family owned business who truly care about their employees. The company offers competitive wages, outstanding bonus opportunities, and benefits. Option to work from home is available as well. The people who work here are like a second family!

      Cons

      Staffing is a challenge, as many companies are experiencing nowadays, so some days are busier than others regarding call volume. This can also be a challenge to the work / life balance.

      5.0
      May 6, 2025
      Finance executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Family-owned business. Two locates Jackson, Michigan and Tampa, Florida. You can work in the office or option to work remote. They offer competitive wages, benefits, and bonuses.

      Cons

      They are working to offer of better work life balance.

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