Amazon DSP - Anonymous employee Amazon Flex Employee Review

4.0
Jul 30, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Optimizing customer satisfaction by transporting and delivering goods, merchandise, and/or other items in a safe and timely manner. - picking up, transporting, and dropping off packages and small shipments within a local region or urban area. - Amazon delivery driver refers to one whose profession is to deliver packages to homes, retail locations, private homes and companies; retail stores, government offices, and several other places, and other delivery destinations while adhering strictly to delivery driving routes and time schedules for the Amazon company. - Delivering items is one of the core tasks of an Amazon delivery driver and it involves delivering a wide range of items regularly. - To carry out heavy routine maintenance on delivery vehicles, the delivery driver however must ensure that my vehicle is well-maintained. - Excellent customer service skills, and physical strength; a valid driver’s license, excellent communication and interpersonal skills, and ability to operate forklifts and tractors in various weather and traffic conditions.

Cons

Transporting and delivering goods and/or items to clients or business in a safe, timely manner Examining and/or reviewing orders before and after delivery to make sure that orders are complete, charges are right, and clients are satisfied Helping with the loading and unloading of materials from the delivery vehicle Building and maintaining a healthy relationship with clients by answering any questions they may have and handling their complaints Accepting payments upon delivery Rescheduling deliveries with customers if they are unable to receive them Giving customers information about new products and services Completing and submitting logs and reports.

Explore other reviews about Amazon Flex

5.0
Jan 31, 2026
Recommend
CEO approval
Business outlook

Pros

Make your own hours and free time

Cons

Schedule time for packages to be dropped

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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