Horrible Customer Service - Anonymous employee Amazon Flex Employee Review

Flexible shifts Instant pay Can finish early and still get paid same amount Ease of route planning

No guaranteed work Base pay Personal vehicle use so, wear and tear and fuel is on you

Get to pick your own blocks

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.