More trouble than it's worth and unkept promises - Anonymous employee Amazon Flex Employee Review

2.0
Apr 4, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When you get shifts, the work is seamless, easy, and decent money for the work.

Cons

Amazon could care less that they have no fair way to disperse shifts amongst those it onboards as part of it's delivery network. They literally throw pennies into a crowd of peasants and watch us scramble for shifts. And they continue to hire more and more people so competition has only increased. It has gotten to the point where the only way to acquire shifts is to obsessively be swiping ones offers screen all day, and even then, the app is often glitchy that they dont referesh and someone else with a better signal, or quicker fingers accepts the block before you.

Explore other reviews about Amazon Flex

5.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible shifts Instant pay Can finish early and still get paid same amount Ease of route planning

Cons

No guaranteed work Base pay Personal vehicle use so, wear and tear and fuel is on you

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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