Warning... Rant - Delivery Amazon Flex Employee Review

2.0
Mar 21, 2017
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, IF you think "fishing" for blocks 12 hours a day is flexible.

Cons

"Fishing" for blocks 12 hours a day is NOT flexible. If I have to work harder at getting work than doing the work, then this gig is not for a sane person. Maybe I am crazy. But spending several hours constantly swiping the android screen is soul killing for me. So yes, I swiped for two hours yesterday morning and got a block for 11:30 am. Loaded the block and got it delivered almost on time with no returns. I did have an encounter with Cujo on my last stop. Rang the bell hoping someone was home since there was no good place to put the medium sized box. A young lady comes to the door and as I handed her the package, here comes a great white wolf looking thing racing out of the interior. He meant business and luckily the girl got hold of him just in time. Hmmmnnn... But back to the swiping... Is this really the best way for Amazon to create a stable and proficient group of drivers? I personally have other things in my life. This swiping thing sort of takes over my whole day, at least until I get a result. Then of course I have to plan around the actual delivery. Seriously, I have other things to do which I cannot attend to if I am going to be "fishing" all the time. I am learning to develop a website using the latest tools and that takes concentration. I could easily hear a notification and answer it, but constantly stopping to swipe.... not so much. Plus I have grand kids... and on.. and on. I am the prototypical type of person that I would think Amazon would really like to have on board. I am a retired engineer, very stable and dependable, very diligent about what ever I am accepting as a task. I have done 3 blocks with the idea that i would deliver every one of those packages no matter what. Out of about 100 pkgs, I had to return 2. One for a bad address and the other a private gated driveway that neither myself nor support could get a code for. So one would think that Amazon would think "let's keep this driver around". But does Amazon think, in their most fevered imagination, that I am going to sit around all day every day swiping the screen? SWIPE... SWIPE... SWIPE... Please somebody tell me "What are they thinking"? I have a reserved block for today and that may be my last unless I just happen to swipe and just happen to catch a block. This is not likely so much as I can understand. And I will lose interest soon. So, does Amazon care? This model is working for them.. I guess. I just question the quality of the work force they are getting. Who is willing to sit around swipe.. swipe.. swiping all day??? Who? Thanks for listening, and any enlightenment will be appreciated.

Explore other reviews about Amazon Flex

5.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible shifts Instant pay Can finish early and still get paid same amount Ease of route planning

Cons

No guaranteed work Base pay Personal vehicle use so, wear and tear and fuel is on you

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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