Enlightening - Testing Analyst AmTrust Employee Review

1.0
Sep 29, 2014
Recommend
CEO approval
Business outlook

Pros

-endless opportunities for personal and professional growth if managers like your personality and you emulate their values -good location downtown -fast paced environment -global company -looks decent on resume if you self teach yourself the experience you need

Cons

-lack of training or team building exercises -no expectations set by managers so much confusion exists about jobs function -no project planning whatsoever which causes poor planning with the architecture of the software system, thus causing a poor quality and unstable system -deadlines are based on arbitrary and unrealistic dates without any proper requirement gathering or research -promotions are made not due to employee competency but because of nepotism and cronyism -software methodologies are extremely out of date and are changed on a daily basis without being communicated to the team. This company is not in compliance with sox regulations (these are financial systems) -companies which have been acquired are forced to replace their software system and almost always are treated disrespectfully and are forced to accept a downgrade in quality -employees are requested to perform manager functions without proper guidance or any compensation -company turnover rate is extremely high -threats to fire people and talking down to employees occurs more often than not to deflect blame -for get best practices, no practices is the way it goes here -no integration of culture after acquisition occurs

Explore other reviews about AmTrust

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work hours. Great co-workers. My co-workers are friendly, easy to talk to and are willing to help you if they are able to.

Cons

Systems can give you issues at times and make it difficult to get work done.

2.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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