This used to be a great place to work - Territory Manager Altivera Medical Employee Review

1.0
Mar 3, 2022
Recommend
CEO approval
Business outlook

Pros

They send you quarterly thank you packages with cool merch.

Cons

My previous manager hired me in and it was initally a great place to work. When my manager left, everything went down hill. We didn't have a manager for four months and in the interim I covered for someone who is on medical leave. When our new manager came in, they put me on a PIP for not meeting quota and did not count the orders from the additional territory I was covering. Four people out of 39 reached above 40 orders last month and my PIP requires 44 orders this month or I'm out. Quotas are unreasonable and an easy reason to get rid of someone at any moment. No support from higher up either. Denied expenses for insignificant reasons. Recently United Healthcare announced they may sue for $40 due to abuses in billing for electrodes program. This company exploits its workers and customers. It feels like dirty work. No transparency in billing, some customers get billed $0 and others $1200 when they quote $250. I will be leaving as soon as I can find a new position. Low salary $38,000 and commision is typical for $12.50-$15.00/unit.

Explore other reviews about Altivera Medical

5.0
Feb 25, 2026
Recommend
CEO approval
Business outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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