Amazing atmosphere - Anonymous employee Alternative Claims Management Employee Review

The management and claims team were so helpful and welcoming.

They are mostly remote so if WFH is an issue, this may not be the place for you. WFH was necessary for me at the time.

Flexible hours, can’t really think of more than that.

Leadership felt disconnected and political, with upper management mostly relaying orders instead of offering meaningful support or solutions. The newly hired CEO gave the impression of benefiting from a background rooted in a family run business, making leadership feel more inherited than earned and creating a strong perception of nepotism. There was also a sense that leadership was more focused on positioning the company for acquisition than investing in employees’ long-term success. Roles, compensation, and growth opportunities often felt over promised.