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Alterations Express

Is this your company?

At the end of the day: Not enough staff for the amount of people we serve - Studio Associate Alterations Express Employee Review

2.0
Dec 3, 2025
Recommend
CEO approval
Business outlook

Pros

1. Being around seamstresses all day and learning about sewing 2. Picking through the abandoned clothes and scrap materials 3. My coworkers are all incredible people + Lots of diversity across ages, Nationalities, and identities.

Cons

1. You will receive almost no training and be expected to be able to sort through the faulty POS system that is always slow and often freezes or deletes all the information you put in while ringing out a customer. 2. This business attracts a certain kind of customer that enjoys lording over and ridiculing service workers. Also because fast fashion like shein and fashion nova have made everyone think that clothes should be cheap, get ready to deal with LIVID customers who have 0 understanding of sewing who will be shocked to learn that their billion alterations wont cost $3. They will also expect you to tell them in detail what the processes are for alterations and cleaning, and then get upset if you do not know. 3. It is almost always busy, and we are always short-staffed, so be expected to work completely alone for hours on end without help or breaks. It is very common during busy season to work 10+ hour days without a break (hey this is illegal) 4. Because we are low-staff, everything is constantly disorganized, and you'll often be running around the store trying to find items

Explore other reviews about Alterations Express

5.0
May 13, 2025
Recommend
CEO approval
Business outlook

Pros

Family-owned and operated, stable work environment, growth opportunities available, with owners who really care about employees and customers.

Cons

There is not a 401k program available

1.0
Jun 18, 2024
Recommend
CEO approval
Business outlook

Pros

I learned a lot about sewing and how to alter my own clothes which has been great 95% of the women that work here are first generation immigrant women and so there is so many different cultures to be surrounded by ALONG by the fact that the location I worked in was all females-and there is something so safe about that.

Cons

It is an emotionally abusive workspace filled with first-generation women that are used by the higher ups. A workplace filled with no guidelines-one day this is the right thing to do and the next you're being yelled at for it. Steamers and irons that don't work properly and the owner that doesn't "want to hear about them anymore". Sketchy pay issues and overall weird behaivor from the higher ups. There's a clear divide from the owners (family owned and operated... of course), they don't communicate well with the branches and always seem to be annoyed when they have to. They refuse to give the managers of their locations an assistant which means some managers are managing the team of seamstresses, managing the team of fitters, sewing WEDDING GOWNS (CRAZY INTRICATE AND TIME CONSUMING?!?!?!) working with customers, measuring them in fitting rooms, answering calls, answering so many questions AND they still have to fufill manager duties. that is too much for one person to handle. Anyway, if you want to learn to sew, take a class or watch a bunch of youtube videos, don't waste your time, tears, mental energy and blood (from being stabbed daily by pins) here.

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