Pros
Nice store, people you work with can be great
Cons
1. There is little work-life balance, I came into a store late last year and had to hire up most of the staff because there had been a massive turnover in management and floor staff. The expectations are through the roof with no support or understanding from higher management. There is a assessment that everyone has to take to even get a interview and the problem is that about 95% of applicants can't pass it. Even if they did it didn't always mean they were a good fit for the store. As a manager you are expected to do literally everything that falls under your job description and run the floor. You are supposed to get dedicated time for this each week which rarely happened. 2. Chronic short staffing. I worked at a high volume store that was in the top five in the whole company and we would have to run the store on the bare minimum. Like being goaled for a 20+K day and having one closer and one hour to get the store back in order. I worked my behind off to get a staff only to be stressed out about being understaffed 90% of the time. It would be on the fly from day to day trying to get people in to work. I was able to hire some really amazing girls to work with me which made the job fun and worth it. 3. 2nd chances and forgiveness don't exist here. I put a 110% into this place to be let go over a mistake that I apologized for and rectified. I am going through a lot personally ( suffer from panic attacks and depression) and made a decision on one of my shifts that was made out of desperation so the store wouldn't be so behind. I was put in this position from being majorarly short staffed on a weekend. I spoke to my store director the next day and everything seemed fine. Only to be let go three days later with out a discussion or write up from the DMs. I came in and my store director told me due to that one decision I was being let go and that it was best to part ways. No retraining, no performance plan, no further anything. Just like that poof done. I came from being a assistant manager and a store manager from other companies and have never felt so dispenable to a company. I literally don't know what they are thinking because they are really short serving themselves. Now that staff that I loved and hired are going to suffer because I am a human who made a mistake. It makes no sense whatsoever. I know how much it cost to hire and train let alone find good people to work so if they want to shoot themselves in the foot that's on them. 4. They want the job to be number one in everyone's life. I hired a lot of young girls who were high school and college aged and I understand having school work and other things to do. It is insanely hard to juggle school and work and being young but there is no understanding of that. 5. There is no apperiaction from higher ups unless you make your numbers. We are still in a pandemic and as much as my staff would try there would be days of us not hitting our goals. We would be asked over and over again how we could fix it and even with solutions it never felt like enough. I did everything I could do to at least make my staff feel appreciated but it is hard to keep up the enthusiasm when you don't have a team cheering you on.
