Do not do it. - Patient Service Representative AltaMed Employee Review

2.0
Apr 22, 2025
Recommend
CEO approval
Business outlook

Pros

pay is great $23 an hour

Cons

Heavy high call volume, workload crazt, management only cares about themselves and don't care about your mental health

avatar
AltaMed Response
1y
We regret that your experience was less than satisfactory. Your feedback is important to us. Please email us at WeListen@AltaMed.org if there is anything more that we should know to achieve better outcomes. Thank you.

Explore other reviews about AltaMed

5.0
Feb 22, 2026
Recommend
CEO approval
Business outlook

Pros

Clinics, Flexibility, Urgent care, Community base

Cons

As needed, PRN, Fast learning environment

avatar
AltaMed Response
4mo
Thank you for the review! Your feedback is much appreciated.
3.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great health and dental insurance, and lots of opportunities to train. Good coworkers to lean on.

Cons

There are rarely any opportunities for part time positions, so most people end up stuck and aren't able to attend school full time unless they quit. A lot of favoritism and nepotism. If you bring up genuine concerns to management, they'll just spit out corporate policies instead of working on actual solutions to help employees and patients alike. Several employees have left due to burnout but management shames them for not being able to handle the huge workload.

1
avatar
AltaMed Response
1mo
We pride ourselves on our reputation in the community and welcome further discussion to improve. Please email us at WeListen@AltaMed.org with your suggestions.
See reviews by: Helpful|Rating|Date|All