Alpine Payment Systems

Wonderful Company! - Anonymous employee Alpine Payment Systems Employee Review

5.0

Dec 9, 2016

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I have worked here for 2 years and have always felt appreciated. They give us full benefits, as well as a weeks paid vacation every year. I haven't had many jobs where my opinion mattered, and my input has always been appreciated here. There are many opportunities for advancement, which is amazing.

Cons

No paid holidays, and I work for a department where we call businesses and sometimes it can be really be really hard on morale, but the positive work environment definitely makes up for the negative phone calls! The office is kind of cold, but that's the building's fault.

1.0

Dec 31, 2017

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The only pro to Alpine is a handful (less than 5) people that are pretty great.

Cons

The whole company is severely under paid (except for upper management), the medical/dental/vision benefits are terrible, the vacation and sick time policy is even worse. There is no flexibility- if you are sick you're expected to be there. Sick kids? Not their problem, figure it out (however it's a bit of a hypocritical policy, as the owner is regularly out of the office to take care of his own kids). The owner will go out of his way to work you as hard and as much as he can for as little money as possible. Office supplies that are necessary to do your job are not provided (this is true for the call center workers- they are expected to bring pens and paper from home). The bottom line is that this is not a healthy company. Stay far, far away (and don't be fooled by the positive reviews- the owner routinely asks their employees to leave positive feedback when their reviews get too low).

Alpine Payment Systems Response

Hello former anonymous employee - Although this response is late, I would like to apologize about your experience as an Alpine employee. Alpine Payments is now under new management and the last few months have been focused on reconstructing the brand and developing our talent. Policies have been modified and steps have been taken to provide additional value to our employees. To address your specific points, we provide office supplies -to all employees, we have a new benefits policy and we are flexible around the needs and unexpected changes our staff may face. If you would be interested in learning about the new way we do business around here, I would be happy to discuss. Please don’t hesitate to reach out to me directly at darrelld@alpinepayments.net

Wonderful Company! - Anonymous employee Alpine Payment Systems Employee Review

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