Pros
If you can read from a screen you can do the job
Cons
Really vile and dishonest company that regularly lie to their employees from the job description onwards, The job itself consists of having the exact same word for word conversation over and over again in attempt to reach the companies strict and unrealistic quality standards. Often times you will be having conversations about serious and personal medical conditions with customers. Most calls are heavily monitored so they can look for reasons to get out of paying any bonus such as using a different word or not saying the company name enough times. Management only care about if you are earning them money straight away and if not they will look for any reason to instantly dismiss you. It seems managements main job is to look for people on their team that they can manipulate into accepting no bonus. During my time there I saw lots of unethical dismissals while the mangers were not kept to the same standards are were getting away with far worse. I found taking about mental health to them to totally fall on death ears. No self respecting person would stay at this company for long