Alight Solutions

Alight Solutions reviews

Cost Over People - Learning Specialist Alight Solutions Employee Review

1.0

Aug 16, 2025

Learning specialist

Recommend

CEO approval

Business outlook

Pros

Remote/work from home environment is nice

Cons

They hire the cheapest employees they can get. Outsource every possible role because they care more about money than providing a positive service experience. Take shortcuts where they can.

Alight Solutions Response

9mo

Thanks for sharing your experience. We're glad the remote setup worked well for you, and we appreciate your candid feedback—it helps us understand where we need to improve.

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5.0

Dec 2, 2025

Administrative support specialist

Recommend

CEO approval

Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

Alight Solutions Response

6mo

Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.

3.0

Jun 24, 2026

Senior customer service representative

Recommend

CEO approval

Business outlook

Pros

consistent schedule, easy to understand promotion map, support from other reps

Cons

Abusive callers, pay range, inconsistent holidays

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Alight Solutions reviews Alight Solutions Learning Specialist reviews Alight Solutions review

Alight Solutions

Cost Over People - Learning Specialist Alight Solutions Employee Review

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