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      Alight Solutions

      Engaged employer

      Alight Solutions reviews

      Good Learning Experience - Senior Customer Service Representative Alight Solutions Employee Review

      3.0
      Feb 19, 2025
      Senior customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home Provide work equipment Monday-Friday Company Culture

      Cons

      Not enough training for complex healthcare programs Manage multiple clients and areas of expertise but not compensated fairly Lacks support when needed Very hard to make bonus Very hard to move into other roles

      Explore other reviews about Alight Solutions

      5.0
      Feb 17, 2026
      Senior consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Chill place great culture interesting work

      Cons

      none i love it here

      1
      avatar
      Alight Solutions Response
      4mo
      Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
      3.0
      Jul 2, 2026
      Health client technology analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      None really, they really dont know what they are doing

      Cons

      Bad work culture, doesn't conduct proper AARs to get to the root cause

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