Good Flexibility, WorkLife Balance but Stingy - Customer Success Manager Alight Solutions Employee Review

4.0
Nov 11, 2024
Recommend
CEO approval
Business outlook

Pros

I love being 100% and I have a lot of flexibility with the job. The benefits are pretty good - there is a lot to choose from at various price points.

Cons

Difficult to grow salary significantly. New program to earn money from change requests is nice but difficult if you're on a client that doesn't spend a lot of money on changes. Besides, my role is not salesman so having to basically "sell" in order to get bonuses bothers me. I know there are people in roles specific for that.

Explore other reviews about Alight Solutions

5.0
Oct 3, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity and promotes from within. Great support structure throughout to help motivate and keep career progression moving forward.

Cons

Health benefits are ok but could be better.

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Alight Solutions Response
9mo
Thanks so much for your continued commitment over the past 10 years! We're thrilled to hear you’ve found growth opportunities and strong support throughout your journey here. We appreciate your feedback on our health benefits — it's something we’re always reviewing to better meet our team’s needs.
2.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Completely work from home job

Cons

They can't make up their mind on the structure of the department and are Hiring seniors external rather than promoting their best as they should.

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